Last updated: November 18, 2025

Atelier Jiyu Studio operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with an optimal shopping experience (the "Services"). Atelier Jiyu Studio uses Shopify to provide these Services to you.

This privacy policy describes how we collect, use, and share your personal information when you visit, use, purchase, or otherwise communicate with our services.

In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of your personal data.

Please read this privacy policy carefully. By using our services, you confirm that you have read and understood this privacy policy and agree to the collection, use, and disclosure of your data in accordance with this privacy policy.

Personal data that we collect or process

When we use the term "personal data," we mean information that can be used to identify you or another person. Personal data does not include anonymously collected or anonymized information.

Depending on how you use our services, where you live, and to the extent permitted by law, we may collect or process the following categories of personal data:

• Contact details – e.g. name, billing address, delivery address, telephone number and e-mail address.
• Payment and financial information – e.g. credit card or debit card details, payment method, payment confirmations and transaction details.
• Account information – e.g. username, password, preferences and settings.
• Transaction information – e.g. products that you view, add to your shopping cart, add to your wish list, buy, return or exchange.
• Communication with us – Information that you provide to us, for example, in support requests or via email.
• Device information – e.g. IP address, browser type, device type, network connection and other unique identifiers.
• Usage information – Information about how and when you use or navigate our services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you , e.g., when you create an account, make a purchase, or communicate with us.
• Automatically , e.g. via cookies and similar technologies, when you use our website.
• From service providers who act on our behalf (e.g., payment providers, shipping service providers).
• From partners or third parties , to the extent permitted by law.

How we use your personal data

We use your personal data for the following purposes, among others:

• Provision of our services – for processing orders, payments, shipping, returns, account management and for personalizing your shopping experience.
• Marketing and advertising – to show you information, offers or advertisements via email, SMS or online.
• Security and fraud prevention – to detect and prevent fraudulent or abusive activities.
• Customer communication – to answer your inquiries and provide support.
• Legal obligations – to comply with legal requirements and to enforce our terms and conditions.

Disclosure of personal data

We only share your personal data with third parties if this is necessary for legitimate purposes, including:

• To Shopify and to service providers (e.g., payment processing, shipping, IT services).
• To marketing and advertising partners, provided you have consented or this is legally permissible.
• If you request it or give your consent.
• In the context of legal obligations or in the case of company transfers.

You can object to the sharing of your data for personalized advertising at any time: disagree here .

Relationship with Shopify

Our services are hosted by Shopify. Shopify processes personal data to enable you to use our store and to improve our services.

You can find more information in the Shopify Privacy Policy and in Shopify Privacy Portal .

Third-party websites and links

Our website may contain links to external websites. We assume no responsibility for their content and privacy practices.

Data from children

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

Security and storage

We implement appropriate security measures, but cannot guarantee absolute security. Your data will only be stored for as long as necessary for the respective purposes.

Your rights

Depending on where you live, you have rights to information, rectification, erasure, data portability and objection to certain processing activities.

You can exercise your rights at any time or contact us.

International data transfers

Your data may also be processed outside your country of residence. We use recognized data protection mechanisms in accordance with applicable law.

Changes to this privacy policy

We may update this privacy policy from time to time. The most current version is available on this website.

contact

If you have any questions about this privacy policy or the processing of your personal data, please contact us:

E-mail: atelierjiyu@gmail.com
Address: Route de l'Atelier 77, 1872 Troistorrents, Switzerland